1. Discounts
Registered members are entitled to 10 % discount on every purchase.
For bulk purchases, above USD 3000, further discounts will be given.
Please email to karina@borneodecor.com
2. Prices
All prices are fixed and subject to members discount, items on special
offer and bulk purchases.
3. Memberships
Memberships are open to anybody who is interested and age must be 18
and above.
4. Minimun Order
Our minimum Order for Malaysian is RM 50.00 and for international is
USD 50 (not inclusive of postage)
5. Payment
Payment can be made by Cash, Credit Card and Bank in.
6. Standard Delivery
International
Your order will deliver Pos Laju or City Link within 2 - 3 working
days upon receiving your orders. Please allow an additional 5 - 6 days
for your product to be delivered. If for any reason, your order will
be delayed you will be informed by email.
Note: We do not ships on Sunday or Holidays
Malaysia
Your order will deliver Pos Laju or Citi Link within 2 - 3 working
days upon receiving your orders. Please allow an additional 2 - 3 days
for your product to be delivered. If for any reason, your order will
be delayed you will be informed by email or telephone.
For cakes, your order will be processed 3 to 4 days upon receiving
your orders. Please allow 1 or 2 day(s) for cakes to be delivered.
Note: We do not ships on Sunday or Holidays
7. Delivery Time
Once you ve placed your order, we will send you an order confirmation
email letting you know that your order has been received and is being
processed. As soon as your order is shipped, we will send you another
email confirmation notifying you that your order is on its way. We will
provide you with the shipping company's delivery number.
8. Goods Damaged
If your purchase arrives damaged from, please DO NOT throw away the
box or any packing material. Contact our shipping company as soon as
possible.
9. Refund
Refunds will be given at the discretion of the company Management.
10. Incorrect Items
If you received incorrect item due to error by Borneo Décor,
we will provide you with a prepaid mailing lable to the return the merchandise
and will hapilly refund all applicable shipping cost paid on the product(s)
you are returning.