1. Discounts

Registered members are entitled to 10 % discount on every purchase.

For bulk purchases, above USD 3000, further discounts will be given.
Please email to karina@borneodecor.com

2. Prices

All prices are fixed and subject to members discount, items on special offer and bulk purchases.

3. Memberships

Memberships are open to anybody who is interested and age must be 18 and above.

4. Minimun Order

Our minimum Order for Malaysian is RM 50.00 and for international is USD 50 (not inclusive of postage)

5. Payment

Payment can be made by Cash, Credit Card and Bank in.

6. Standard Delivery

International

Your order will deliver Pos Laju or City Link within 2 - 3 working days upon receiving your orders. Please allow an additional 5 - 6 days for your product to be delivered. If for any reason, your order will be delayed you will be informed by email.

Note: We do not ships on Sunday or Holidays

Malaysia

Your order will deliver Pos Laju or Citi Link within 2 - 3 working days upon receiving your orders. Please allow an additional 2 - 3 days for your product to be delivered. If for any reason, your order will be delayed you will be informed by email or telephone.

For cakes, your order will be processed 3 to 4 days upon receiving your orders. Please allow 1 or 2 day(s) for cakes to be delivered.

Note: We do not ships on Sunday or Holidays

7. Delivery Time

Once you ve placed your order, we will send you an order confirmation email letting you know that your order has been received and is being processed. As soon as your order is shipped, we will send you another email confirmation notifying you that your order is on its way. We will provide you with the shipping company's delivery number.

8. Goods Damaged

If your purchase arrives damaged from, please DO NOT throw away the box or any packing material. Contact our shipping company as soon as possible.

9. Refund

Refunds will be given at the discretion of the company Management.

10. Incorrect Items

If you received incorrect item due to error by Borneo Décor, we will provide you with a prepaid mailing lable to the return the merchandise and will hapilly refund all applicable shipping cost paid on the product(s) you are returning.